Frequently Asked Questions
Everything you need to know about your Zephta® beauty journey.
Are Zephta® products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Zephta® products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, even if it has been opened.
Are your skincare products suitable for sensitive skin?
Absolutely. Our formulas are dermatologist-tested and free from harsh parabens, sulfates, and synthetic fragrances to ensure they are gentle on all skin types.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.